Responsible Gambling
We are committed to promoting responsible gambling. Gambling should be an enjoyable form of entertainment, not a way to make money or escape problems. Please read the information below carefully.
Know the Signs of Problem Gambling
Problem gambling can affect anyone. Watch for these warning signs:
- Spending more than you can afford to lose
- Gambling to recover previous losses (chasing losses)
- Lying to family or friends about your gambling activity
- Neglecting work, relationships, or responsibilities because of gambling
- Feeling anxious, irritable, or depressed when not gambling
- Borrowing money or selling assets to fund gambling
Tips for Responsible Play
- Set a budget — Only gamble with money you can afford to lose. Never use money set aside for essential expenses.
- Set time limits — Decide in advance how long you will play and stick to it.
- Avoid chasing losses — Losses are a normal part of gambling. Walk away and try again another time.
- Take regular breaks — Step away from screens regularly to maintain perspective.
- Do not gamble under the influence — Alcohol and other substances impair judgment and decision-making.
- Keep gambling fun — If it stops being fun, stop playing.
Self-Exclusion & Casino Tools
LuckyElf Casino offers a range of responsible gambling tools directly within your account, including:
- Deposit limits (daily, weekly, monthly)
- Session time limits and reality check reminders
- Cooling-off periods
- Self-exclusion (temporary or permanent)
To access these tools, log in to LuckyElf Casino and visit the Responsible Gambling section in your account settings, or contact their 24/7 live chat support.
Support Organisations in Australia
| Organisation | Contact | Description |
|---|---|---|
| Gambling Help Online | gamblinghelponline.org.au | Free, confidential online counselling 24/7 |
| National Gambling Helpline | 1800 858 858 | Free phone counselling, 24 hours a day |
| Gambling Therapy | gamblingtherapy.org | Free international online support |
| BeGambleAware | begambleaware.org | Advice and support resources |
| Lifeline Australia | 13 11 14 | Crisis support and suicide prevention |
Remember: Gambling should be entertainment. If you need help, reach out — support is free, confidential, and available 24/7.